Terms of Use
Last updated: 21 November 2025
Welcome to UniGreece.com (also referred to herein as “the Website”, “the Platform”, “we”, “our”, or “us”). These Terms of Use (“Terms” or “Agreement”) constitute a legally binding agreement between you (“User”, “you”, “your”, “Sponsor” or “Member”) and UniGreece.com regarding your access to and use of the Website and Services.
1. Introduction
1.1 Acceptance of Terms
By accessing, registering, or using any part of UniGreece.com or its Services in any manner, you expressly agree to comply with, and be legally bound by, these Terms, the Privacy and Cookies Policy, and all applicable laws and regulations. These Terms apply to all Users of the Website irrespective of registration or payment status. If you do not agree, to all applicable terms, you must immediately discontinue use of the Website and any associated services.
1.2 Website Purpose
UniGreece is a dedicated directory and digital networking platform designed to showcase Greek businesses both within Greece and across global markets. It connects companies, entrepreneurs, and professionals from every major sector, offering a trusted online environment where Greek enterprises can promote their products, services, and innovations to a worldwide audience.
The platform functions as a dynamic hub for commercial growth, cultural exchange, and professional collaboration—helping Greek brands expand their reach, build strategic partnerships, and access new opportunities at home and abroad. Through comprehensive business listings, UniGreece allows organizations to share products, services, offers, classifieds, deal requests, and corporate announcements with potential partners, clients, and investors.
In addition to its marketplace and networking features, UniGreece highlights industry events, publishes insightful articles, and shares updates on market trends, entrepreneurship, technology, and investment within the Greek business landscape. With an intuitive interface and built-in promotional tools, the platform empowers Greek businesses of all sizes to enhance visibility, strengthen their brand presence, and connect directly with verified stakeholders worldwide.
2. User Categories
Users of the Website are categorized as follows:
a) Visitors, and
b) Business Users / Members/ Sponsors.
2.1 Visitors
Visitors may access all publicly available sections of the Website without the requirement to create an account, including business listings, profiles, articles, categories, events, promotions, and general search and navigation tools.
Visitors include:
2.2 Visitor Account Registration (Optional)
Visitors may, at their discretion, register for a free “Visitor Account” to access certain interactive features of the Website. These features include, but are not limited to:
To create a Visitor Account, the following information may be requested:
By registering, Visitors represent and warrant that all information provided is accurate, current, and complete and agree to update such information as necessary to ensure its continued accuracy.
Visitors shall not claim representation of a business, act on behalf of a business, or use the Website as a business user. Registration as a Visitor does not authorize the publication of business listings, advertisements, or paid content unless the account is lawfully converted to a Business User Account and all eligibility requirements have been met.
2.3 Nature of Relationship – No Consumer Relationship (B2B Nature)
Although Visitors may include individuals, the Website operates exclusively as a Business-to-Business (B2B) platform. By registering, Visitors expressly acknowledge and agree that the creation of a Visitor Account does not establish a Business-to-Consumer (B2C) contractual relationship between the Visitor and the Website. Consumer protection rights, including any right of withdrawal under Directive (EU) 2011/83 or Greek Law 2251/1994, do not apply, unless expressly required by mandatory applicable law.
2.4 Visitors’ Responsibilities
Registered Visitors shall:
2.5 Prohibited Uses / Visitor Restrictions
Visitor Accounts shall not be used to:
All Website content, layout, and design are protected by copyright and intellectual property laws.
Visitors may not reproduce, distribute, or exploit any part of the Website without the prior written consent of UniGreece.com.
2.6 Suspension or Termination of Visitor Accounts
The Website reserves the right, at its sole discretion and without prior notice, to suspend, restrict, anonymize, or delete a Visitor Account in cases of:
The Website is under no obligation to reinstate any removed or suspended Visitor Account.
Visitors may request account deletion at any time. Certain data may be retained where legally required (e.g., legal claims, security logs, fraud prevention, or GDPR compliance).
Users are solely responsible for maintaining copies and backups of their content and for exporting any data they wish to retain prior to account termination or deletion. The Website shall not be liable for any loss of data following such events.
2.7 Transition to Business Membership
Visitors wishing to list a business, publish promotional content, or access premium features must:
3. Business Users / Members / Sponsors
3.1 Account Requirement
Users wishing to access features that allow them to list and showcase their business, products, or services must first register and become active members. Creating a Business (Sponsor) Account on the Website is a streamlined process designed for legally registered businesses, professionals, organizations, or their authorized representatives.
Such users may create and manage a Business Account to:
Business Users are permitted to contribute accurate and lawful content relating to their business and to manage such content through their designated Sponsor Page (Members Page) within the Website.
By registering, the User represents and warrants that all information provided is truthful, accurate, complete, and kept up to date at all times.
3.2 Eligibility (Business Use Only)
Registration on the Website is strictly limited to legally registered business entities, organizations, professionals, and their duly authorized representatives.
Users who do not meet these eligibility requirements must not proceed to registration or payment.
By becoming a Member, the User represents and warrants that:
If VAT verification fails, the Website will notify the User by email and request corrected VAT information or supporting documentation within three (3) business days. The Website may suspend any registration while VAT verification is pending.
If the VAT number provided is invalid, unverifiable, or not supplied upon request, the Website may, at its sole discretion:
(a) Suspend or cancel the registration and any associated services;
(b) Refund payments net of any non-refundable banking or processing fees; and
(c) Withhold issuance of any fiscal documents (invoice or receipt).
If the User subsequently obtains a valid VIES-verifiable VAT number, they may re-register and complete payment accordingly.
Repeated attempts to register without a valid VAT number, or use of false or fraudulent VAT information, shall constitute a material breach of these Terms. In such cases, the Website reserves the right to permanently suspend the account and retain any fees paid without refund.
The Website reserves the right to verify or request documentation for any information submitted during registration, including, but not limited to, business registration certificates, VAT validation records, business licenses, or written authorization to act on behalf of the represented entity.
3.3 Required Information for Business Account Registration
To create, verify, and activate a Business Account, Users may be required to provide accurate and complete information, including but not limited to:
• Legal business name and trading name (if applicable);
• Business registration number or company ID;
• Valid VAT number (for EU-based businesses);
• Registered business address and country of establishment;
• Full name and role of the authorized representative;
• Professional email address and telephone number;
• Business category and description of products/services;
• Website URL or social media links (optional);
• Business logo, images, or branding materials (if required for listing);
• Billing/invoicing details and preferred payment method for paid plans.
3.4 Verification Requirements and Approval
The Website reserves the right, but not the obligation, to verify the legitimacy and legal status of any registrant, before or after approval or publication.
Verification may include, but is not limited to:
Until verification is completed, a Business Account or listing may remain in “Pending” or “Limited Access” status.
The Website may approve, reject, suspend, delete or request modifications to any account or listing at its sole discretion, without obligation to provide justification.
3.5 Accuracy and Maintenance
Users are responsible for ensuring that all submitted details remain accurate and up to date.
Any changes to company name, ownership, VAT status, address, business or contact information must be promptly updated in the User’s account.
The Website shall not be held liable for any damages, errors, or losses arising from inaccurate, incomplete, or outdated information provided by the User.
3.6 False or Fraudulent Information
Providing false, misleading, incomplete, inaccurate or fraudulent information, including invalid VAT numbers or company data, constitutes a material breach of these Terms.
Consequences may include:
3.7 Automatic Business Listings Created from Public Data
3.8 Account and Listing Management / Duplicate Accounts and Listings
Each business entity may maintain only one active free listing per legal name, address, and country.
Duplicate accounts, multiple listings under the same registration, or misleading variations of a Directory Listing name are not permitted.
The Website reserves the right to merge, suspend, or delete duplicate listings or accounts at its discretion without prior notice.
Paid members attempting to create multiple accounts, to manipulate rankings, visibility, ratings, offers, or listings, risk permanent suspension and forfeiture of all fees paid.
3.9 Membership Types
The Website offers two principal membership types:
Free Plans allows Users to create a basic business listing with limited visibility and restricted access to premium functions.
Free members may upgrade to any paid subscription plan at any time.
Inactive accounts for more than twelve (12) months may be deleted to maintain database integrity.
Paid plans provide enhanced visibility, promotional tools, priority directory placement, and access to premium features.
The pricing, duration, and specifications of each plan are clearly displayed on the Website’s “Advertise” or “Special Packages” page, which may include real-time preview functionalities illustrating how listings are presented within the directory.
All paid plans are billed in advance for the selected term (e.g. weekly, monthly, quarterly, semi-annual, or annual). Subscriptions renew automatically at the end of each billing cycle unless canceled.
If a User wishes to cancel their subscription, such cancellation must be submitted at least three (3) business days prior to the renewal date to ensure timely processing. Users are advised not to wait until the final day to cancel, as processing delays may result in automatic renewal.
Email reminders may be sent prior to renewal as a courtesy; however, the responsibility for timely cancellation rests solely with the User. Once a renewal payment has been processed, it is considered final and non-refundable for administrative and accounting purposes.
3.10 Business User Obligations
Business Members shall:
Prohibited actions include:
• Publishing false, misleading, defamatory, or unlawful content;
• Impersonation, spamming, harassment, or manipulation of reviews or rankings;
• Engaging in illegal, harmful, or competitive activities;
• Copying, scraping, or exploiting Website data or design without written permission.
Failure to comply with these obligations may result in account suspension or termination without notice or refund.
Users may request account deletion at any time sending an email to support@UniGreece.com. Certain data may be retained where legally required (e.g., legal claims, security logs, fraud prevention, or GDPR compliance).
Users shall at all times solely responsible for maintaining independent copies and backups of any information or content submitted through their accounts and for exporting any data they wish to retain prior to account termination or deletion.
4. Payments, Subscriptions, Billing, and Refund Policy
4.1 Scope and Acceptance
4.1.1 These Payment, Billing, and Subscription Terms (“Payment Terms”) govern all monetary transactions, invoicing practices, subscription plans, and related financial obligations between the User and UniGreece.com (“the Website”).
4.1.2 By creating an account, purchasing a subscription, or using paid services, Users expressly agree to be legally bound by these Payment Terms and to pay all applicable fees according to the Website’s published Pricing Schedule.
4.1.3 Continued use of the Website or its paid features following any pricing or billing modification constitutes the User’s acceptance of the updated terms.
4.1.4 These Terms form an integral part of the Website’s Terms of Use and apply in conjunction with other applicable sections, including Section 5 (Cancellation & Refund Policy).
4.2 Subscription Plans and Fees
4.2.1 Access to the Website’s subscription-based services—including digital content, directory listings, advertising features, and premium visibility tools—requires payment of fees in accordance with the applicable subscription plan, pricing schedule, or promotional offer in effect at the time of purchase.
4.2.2 All fees, subscription tiers, and service durations are clearly disclosed prior to purchase and may be updated at the Website’s discretion. Any such changes shall apply prospectively and shall not affect existing paid terms until renewal.
4.2.3 All fees are quoted and payable in euros (EUR €), exclusive of VAT, taxes, banking, or currency conversion fees, which remain the sole responsibility of the User.
4.2.4 Subscription fees are charged in advance for the selected billing period (weekly, monthly, quarterly, semi-annual, or annual) and are due in full upon purchase.
4.2.5 By subscribing, the User authorizes the Website to automatically charge the designated payment method for recurring subscriptions and renewals.
4.2.6 All fees are due and payable in advance, in full, and are non-refundable except as expressly provided in these Terms, where required by law, or in cases such as proven VAT invalidity, duplicate billing, or administrative errors
4.2.7 The Website may, at its sole discretion:
(a) Modify subscription prices or billing structures prospectively without affecting active paid terms;
(b) Refuse, suspend, or terminate service in cases of payment failure, overdue balances, suspected fraud, or other policy violations;
(c) Suspend or terminate access for non-payment, overdue balances, unauthorized charges, or reversed transactions.
4.3 Accepted Payment Methods and payment processing
4.3.1 The Website accepts secure online payments through recognized and authorized third-party payment processors, including but not limited to PayPal, Stripe, bank transfer, and major credit/debit cards (Visa, Mastercard, etc.), as displayed at checkout.
4.3.2 Cash payments, cheques, or offline transactions are not accepted unless expressly authorized in writing by the Website.
4.3.3 All payments must originate from accounts held in the name of the User or a duly authorized representative. The Website reserves the right to reject or reverse any transaction originating from unverified, unauthorized, or suspicious sources.
4.3.4 Users are responsible and must ensure at all times that all payment information provided is accurate, valid, and up-to-date.
4.3.5 By submitting payment information, Users authorize the Website and its third-party payment processors to charge the selected payment method for the full order amount.
4.3.6 The Website does not collect, store, or have access to full payment card details. All payment credentials are handled exclusively by authorized third-party processors through secure, encrypted SSL connections and PCI-DSS–compliant systems, in accordance with applicable data protection regulations, including the GDPR. , and EU financial regulations.
4.4 Service Activation, and Access
4.4.1 Service activation, account upgrades, or paid listings become effective only after full receipt and confirmation of payment.
4.4.2 If payment authorization fails, or if a charge is declined or reversed, the Website may suspend or cancel access to the corresponding service without prior notice.
4.4.3 In cases of delayed bank transfers or pending transactions, activation may be postponed until the payment is fully confirmed by the financial institution.
4.4.4 The Website retains ownership and control over all digital content, listings, or advertising materials until payment is verified and accepted.
4.4.5 The Website shall not be held responsible for any delay, rejection, reversal, or technical failure during payment processing, including issues attributable to the User’s bank, card issuer, or payment provider.
4.5 Automatic Renewal and Recurring Billing
4.5.1 By subscribing, the User authorizes the Website to charge recurring payments automatically using the designated payment method until cancellation.
4.5.2 Subscriptions renew automatically at the end of each billing cycle unless canceled at least three (3) business days prior to renewal.
4.5.3 Users are solely responsible for timely cancellation; failure to cancel within the required timeframe constitutes acceptance of the renewal and all associated charges.
4.5.4 Renewal charges shall apply at the prevailing rate unless otherwise specified.
4.5.5 Failed or declined payments may result in automatic retries, requests for updated payment methods, or immediate suspension of access until full payment is successfully completed.
4.5.6 Renewal payments are non-refundable except as required by law or as expressly provided under Section 5 (Cancellation & Refund Policy).
4.5.7 The Website reserves the right to modify billing terms, subscription features, or pricing at any time, with prior notice published on the Website. Continued use constitutes acceptance of such modifications.
4.6 Payments by Ineligible or Misrepresented Users
4.6.1 Payments made by ineligible or misrepresented entities—including consumers, unverified businesses, or Users providing invalid VAT details—are invalid and void.
4.6.2 The Website may:
(a) Suspend or terminate the related account immediately;
(b) Invalidate any associated listings, promotions, or offers;
(c) Report any fraudulent or unlawful activity to the competent authorities.
4.6.3 No services shall be rendered, and no tax invoice or receipt shall be issued for such transactions.
4.6.4 Funds received under these circumstances shall be refunded to the original payment source, net of any transaction, administrative, or payment-provider fees. Refunds shall be processed within a reasonable timeframe (normally within thirty (30) days, but in no event later than sixty (60) days), subject to the terms and schedules of the relevant third-party payment processor.
4.6.5 The Website assumes no responsibility or liability for delays, losses, exchange-rate fluctuations, or other issues arising from refund processes handled by third-party payment processors.
4.7 Cancellations, Downgrades, and Refund Policy
4.7.1 Users may cancel their subscription at any time. The service shall remain active until the end of the current paid term.
4.7.2 No refunds or credits shall be issued for partial billing periods, unused services, or subscription downgrades, except where required by applicable law or, at the Website’s sole discretion, in exceptional circumstances.
4.7.3 Refunds, where applicable, shall be issued only to the original payment source and processed within a reasonable timeframe, normally within thirty (30) days, but in no event later than sixty (60) days), subject to the terms, policies, and schedules of the relevant payment processor.
4.7.4 Refunds shall be made net of any applicable administrative, banking, or third-party processing fees.
4.7.5 The Website shall not be responsible or liable for delays, currency fluctuations, losses, or other issues arising from refund processes handled by third-party payment processors.
4.8 Invoicing, VAT, and Tax Compliance
4.8.1 General
4.8.1 All payments are accompanied by electronic invoices and receipts sent to the registered email address.
4.8.2 Invoicing and taxation are conducted in compliance with:
4.8.3 Users must provide accurate billing details, including legal business name, address, and VAT number.
4.8.4 Users are responsible for verifying VAT validity prior to payment. Repeated invalid VAT submissions may result in permanent suspension without refund.
4.8.5 All fees displayed on the Website are exclusive of VAT unless expressly stated otherwise. VAT will be applied, exempted, or reverse-charged in accordance with applicable law.
4.8.6 Users are solely responsible for ensuring compliance with local tax obligations, including declarations, record-keeping, and payment of any applicable taxes in their jurisdiction.
(a) Greek Businesses
4.8.7 For Users established in Greece, VAT shall be charged at the prevailing domestic rate (currently 24%) on all invoices, unless a statutory exemption applies.
4.8.8 Valid Greek Tax Identification Number (AFM) and invoicing details are required.
4.8.9 Invalid, incomplete, or unverifiable VAT or business information may result in suspension or cancellation of the transaction and registration until valid details are provided and verified.
4.8.10 Payments will be refunded via the original payment method, net of any applicable payment gateway or transaction fees.
4.8.11 The Website reserves the right to withhold issuance of any invoice until successful completion of VAT and business verification.
(b) EU Businesses (Outside Greece)
4.8.12 EU VAT-registered businesses must provide a valid VAT number verifiable through the VIES (VAT Information Exchange System) at the time of registration or payment.
4.8.13 Where a valid VAT number is confirmed, the reverse-charge mechanism under Article 196 of Council Directive 2006/112/EC applies, and no VAT will be charged on the invoice.
4.8.14 Users remain solely responsible for fulfilling all applicable tax reporting and payment obligations in their country of establishment.
4.8.15 Any transaction in which the VAT number provided is invalid or unverifiable through VIES shall be treated as a B2C (business-to-consumer) sale and will be automatically cancelled. In such cases, payments will be refunded to the original payment method, net of non-refundable payment-processor or banking fees, and no invoice will be issued.
4.8.16 If the User subsequently obtains a valid, VIES-verifiable VAT number, they may update their account, re-register, and complete payment accordingly, thereby qualifying for the reverse-charge mechanism.
(c) Non-EU Businesses
4.8.17 Transactions with Users established outside the European Union are generally outside the scope of EU VAT (“export of services”). VAT is therefore not charged; however, Users must still provide complete and verifiable business information.
4.8.18 Submission of false, incomplete, or unverifiable details may result in suspension or cancellation until properly resolved.
4.8.19 Users are solely responsible for determining and complying with all tax obligations under their respective jurisdictions.
4.8.2 User Responsibilities
4.8.20 Users are solely responsible for ensuring and maintaining at all times the accuracy and validity of their account, billing, business identity, and VAT details, including the provision of verifiable registered business information.
4.8.21 The Website shall not be held liable for any tax misreporting, penalties, or non-compliance resulting from inaccurate or outdated User data.
4.8.22 Users are strongly advised to retain copies of all invoices and payment confirmations for their accounting and tax records.
4.9 Billing Disputes and Chargebacks
4.9.1 Users must verify the accuracy of their business, billing, and VAT information prior to registration and payment.
4.9.2 All invoices shall be reviewed by the User immediately upon receipt. Any billing dispute must be submitted in writing to support@UniGreece.com within two (2) business days of the charge or invoice date.
4.9.3 Failure to notify the Website within this period shall constitute the User’s full and irrevocable acceptance of the invoice and all related charges as final and correct.
4.9.4 The Website shall not be held responsible for payment cancellations, reversals, or processing failures resulting from inaccurate or incomplete User data.
4.9.5 The filing of unjustified or fraudulent chargebacks is strictly prohibited and shall constitute a material breach of these Terms.
4.9.6 In the event of such a breach, the Website reserves the right to suspend or terminate the User’s access and to recover any resulting costs, legal fees, and administrative charges.
4.9.7 Verified duplicate or erroneous same-day charges for the same subscription plan will be refunded in accordance with the Website’s Cancellation & Refund Policy (Section 5).
4.9.8 Refunds related to invalid VAT information shall only be granted if the VAT number is proven invalid or unverifiable through the VIES system and cannot be administratively corrected.
4.9.9 If any payment is reversed, canceled, corrected, or refunded due to invalid, inaccurate, or unverifiable VAT information, the Website reserves the right to deduct from the refunded amount applicable administrative and processing fees, which may include:
(a) non-refundable transaction fees charged by the payment processor (typically ranging from 2 % – 5 % of the total payment); and
(b) an administrative handling fee of up to twenty euros (€20) per transaction.
These fees reflect direct third-party processing costs and reasonable administrative expenses incurred by the Website in handling such transactions.
4.9.10 The User remains liable for all unpaid fees, legal expenses, and collection costs arising from enforcement of these Terms.
4.10 Non-Payment and Service Suspension
4.10.1 Non-payment, declined, delayed, or reversed transactions may result in immediate suspension, downgrade, or termination of service.
4.10.2 Access may be restored only after full settlement of outstanding amounts, penalties, and updated billing details.
4.10.3 Late payments shall automatically accrue statutory commercial interest in accordance with EU and Greek commercial law, without the need for prior notice or demand.
4.10.4 Persistent non-payment may result in debt collection or legal action. The Website reserves the right to engage collection agencies or legal representatives to recover outstanding balances.
4.10.5 The User shall remain liable for all reasonable administrative, collection, and legal costs associated with such recovery efforts.
4.11 Promotions, Discounts, and Special Offers
4.11.1 The Website may, from time to time, offer promotional pricing, vouchers, or discounts.
4.11.2 Such offers are time-limited, non-transferable, and subject to the specific terms and conditions stated at the time of the offer. They may not be combined, applied retroactively, or extended beyond their stated validity period.
4.11.3 The Website reserves the right to withdraw, suspend, or modify any promotion at its sole discretion and without prior notice.
4.11.4 Upon expiration of any promotional period, standard pricing shall automatically apply.
4.12 Platform Function and Commercial Scope
4.12.1 The Website operates exclusively as a business-to-business (B2B) directory and advertising platform and does not act as an intermediary, broker, or agent in any transaction between Users.
4.12.2 All pricing is transparent; no intermediary fees, commissions, brokerage, or hidden charges are imposed by the Website.
4.12.3 Users are responsible for any banking, currency-conversion, or cross-border transaction fees charged by third-party institutions.
4.13 Payment Security
4.13.1 All payment transactions are processed by certified third-party service providers through secure, encrypted SSL connections via PCI-DSS–compliant systems or other equivalent industry-standard security frameworks, ensuring robust transactional security.
4.13.2 Users acknowledge and accept that no technological system can be guaranteed to be entirely secure or risk-free. Accordingly, the Website shall not be held liable for:
(a) any unauthorized access, intrusion, or disclosure occurring beyond its reasonable control;
(b) any failure, data breach, or other security incident attributable to third-party payment processors; or
(c) any loss, delay, or damage arising from incomplete, inaccurate, or outdated payment information supplied by the User.
4.13.3 The Website processes all payment information in accordance with applicable data-protection regulations, including the GDPR and relevant EU financial regulations.
4.14 User Responsibility, Transactions, and Financial Liability
4.14.1 Users shall at all times be solely responsible for all transactions conducted under their account.
4.14.2 Fraud, misuse, or unauthorized sharing of payment credentials is strictly prohibited and may result in immediate suspension or termination of access.
4.14.3 The Website operates exclusively as a business visibility and advertising platform and is not a party to any commercial contract, communication, or transaction between Users.
4.14.4 Users engage in all business dealings, negotiations, and contractual arrangements entirely at their own risk.
4.14.5 The Website bears no responsibility or liability for any payments, warranties, representations, product or service quality, performance, fulfillment, contractual disputes, delivery of goods or services exchanged between or provided by Users.
4.14.6 Any disputes, claims, or disagreements arising from such dealings shall be resolved directly and exclusively between the parties involved, without the Website’s participation.
4.14.7 Liability Limitation To the maximum extent permitted by law, the Website’s total aggregate liability—whether in contract, tort, or otherwise—shall not exceed the total amount of fees actually received by the Website, net of administrative, transaction or processing fees, for the specific subscription plan, listing, or service giving rise to the claim, and not for any other concurrent or unrelated subscriptions or services held by the User during the three (3) months immediately preceding the event giving rise to such liability. For Users accessing free services or unverified listings, the liability cap shall be zero (0) euros.
4.15 Data and Financial Record Retention
4.15.1 Users are solely responsible for maintaining accurate records, independent backups, and evidence of all transactions, financial invoices issued by or exchanged with the Website, correspondence, and account data associated with their use of the Website.
4.15.2 The Website shall not be liable for any loss, deletion, or unavailability of such data, whether due to account termination, suspension, technical malfunction, or any other cause beyond its reasonable control.
4.15.3 Users are strongly advised to download and retain copies of all invoices, payment confirmations, and related documents for their own accounting, compliance, tax, and legal purposes.
5. Cancellation, Refund, and Renewal Policy
5.1 General Scope
This Cancellation, Refund, and Renewal Policy (“Policy”) governs all paid memberships, listings, advertisements, premium features, and any other fee-based services offered via UniGreece.com.
By registering for an account, subscribing to a paid plan, purchasing any premium or promotional service, or otherwise using any paid feature, the User expressly acknowledges, represents, and agrees to be bound by the terms of this Policy.
This Policy forms an integral and binding part of the Website’s Terms of Use and applies to all Users without exception.
By subscribing or purchasing, Users confirm they:
5.2 Cancellation by User
5.2.1 Free Plan
5.2.2 Paid Memberships and Subscriptions
5.3 Cancellation by the Website
The Website may, at its sole discretion, suspend, limit, or terminate a User’s subscription, membership, or access to services under the conditions outlined in the Termination, Suspension, and Account Deactivation clause, including:
No refund or compensation applies if termination results from a User’s breach of these Terms, applicable law, or policy violations.
If termination occurs solely due to the Website’s discontinuation of a service for all Users, a service extension may be issued at the Website’s discretion.
5.4 Automatic Renewal
5.5 Non-Refundable Fees
Unless expressly required by applicable law or approved in writing by UniGreece.com, the following are strictly non-refundable:
5.5.1 No Refunds for Early Termination or Non-Use
Refunds are not granted for:
5.5.2 No Refunds for Downtime or Maintenance
Temporary service interruptions, maintenance, technical delays, or verification holds do not constitute grounds for refund, extension, or credit.
The Platform shall not be held liable for unavailability, maintenance, or delays required to preserve technical, legal, or operational integrity.
5.6 Refund Eligibility – Limited Exceptions
5.6.1 General Principle
All payments made to the Website are final and non-refundable, except as expressly provided in these Terms or required by applicable law.
Refunds or credits are granted only in exceptional circumstances, never as a general right of withdrawal or cancellation, and must be submitted in writing for verification by UniGreece.com.
Users are responsible for reviewing their subscription plan, billing period, and applicable terms before completing any purchase.
Cancellation, refund, or downgrade requests that do not meet the conditions below shall not qualify for any reimbursement, credit, or compensation.
5.6.2 Eligible Cases for Refund
Refunds may be considered only in the following situations:
a. Duplicate Payment
If the User is charged twice for the same subscription period or plan due to a verified system or payment-processor error, the duplicate amount will be refunded within thirty (30) business days after verification, net of any applicable bank or transaction fees.
b. Invalid VAT Number (VIES Verification Failure)
If an EU-based business User’s VAT number fails validation in the EU VIES system, making the transaction ineligible for B2B invoicing, a refund may be issued upon written request within thirty (30) days of payment, net of payment-processor or banking fees.
c. Cancellation Prior to Activation
If a plan or paid service is cancelled before activation and before any content submission, and the request is received the same day of payment, a refund may be issued after deduction of administrative or transaction fees.
d. Website Error or Service Failure
If activation or delivery of a paid service is temporarily affected due to a verified technical, administrative, or maintenance issue solely attributable to the Website, no monetary refund shall apply.
Instead, the Website may, at its sole discretion, provide a reasonable or service extension or equivalent credit to compensate for the period of interruption.
The duration of such an extension shall be determined proportionally to the User’s subscription term, for example:
• Weekly plans – up to 2 days extension;
• Monthly plans – up to 10 days extension;
• Annual plans – up to 1 month extension.
Extensions or credits shall constitute the sole and exclusive remedy for service interruptions, temporary unavailability, or delays, and shall not entitle the User to any monetary compensation, refund, or damages.
e. Permanent Discontinuation of Service
In the unlikely event that the Website permanently ceases operations or discontinues paid services for all Users; no new paid subscriptions shall be accepted. Existing active subscriptions shall remain valid until their scheduled expiration date. No partial or pro-rata refunds shall be issued.
f. Force Majeure
The Website shall not be liable for any failure, interruption, delay, or suspension of service resulting from events beyond its reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, civil unrest, strikes, network or hosting failures, or force-majeure events occurring in the Website’s country of operation, the User’s country of establishment, or the country of the hosting provider.
In such cases, no refund, compensation, or extension is required or due.
g. Legal Requirement
Where a refund is mandated by applicable law (e.g., under Greek or EU B2B provisions), it will be limited strictly to the amount actually paid for the specific disputed plan or billing period.
5.7 Cancellation or Refund Request Procedure
Users seeking cancellation or refund (if eligible) must send a written request to:
support@UniGreece.com
Requests should be submitted at least three (3) business days before renewal and must include:
Incomplete or unverifiable requests may be delayed or denied.
Processing of Refunds:
5.8 Chargebacks and Disputes
• Unauthorized or unjustified chargebacks or payment reversals are prohibited and treated as a material breach.
• Verified billing issues must be reported in writing to support@UniGreece.com within two (2) business days of the charge.
• The Website may suspend services and recover all chargeback-related costs, damages, and legal expenses arising from abusive or fraudulent chargeback activity.
5.9 Post-Cancellation Effects and Data Retention
5.9.1 Effect of Cancellation or Expiration
Upon cancellation, expiration, or downgrade of a paid account:
5.9.2 Data Retention and Right to Erasure
Following account cancellation or deletion:
Right to Erasure (“Right to Be Forgotten”)
Users may exercise their Right to Erasure (“Right to Be Forgotten”) under GDPR Article 17, subject to lawful retention requirements under tax, accounting, or regulatory frameworks.
6. Account Suspension, Restriction, Deactivation, and Termination
6.1 Grounds for Suspension, Restriction, or Termination by the Website
UniGreece.com reserves the unconditional right, at its sole discretion and without prior notice, to suspend, restrict, deactivate, or permanently terminate any User account, listing, or access to any part of the Website or Services in the following cases:
a. Violation or reasonable suspicion of violation of these Terms of Use, applicable laws, or intellectual property rights;
b. Submission of false, misleading, fraudulent, incomplete, or unverifiable information during registration, verification, or thereafter — including invalid VAT numbers or company registration details;
c. Engagement in abusive, harmful, unethical, deceptive, or fraudulent activity;
d. Use of the Website for unauthorized, unlawful, personal, or non-business purposes;
e. Misuse of the platform, including but not limited to spam, scraping, unauthorized advertising, or abusive conduct;
f. Failure to comply with payment, documentation, or verification requests within the prescribed timeframe;
g. Inactivity exceeding twelve (12) months;
h. Security threats, hacking attempts, or any conduct compromising the Website’s systems, operations, or Users;
i. The User no longer meets eligibility requirements as a lawful business entity or fails to provide a verifiable VAT number where required;
j. Repeated failed or fraudulent registration attempts;
k. Legal request, investigation, or regulatory obligation;
l. Continued access by the User is deemed, at the Website’s discretion, to pose a risk to the platform, its reputation, operations, or community.
6.2 Immediate Suspension or Restriction
Without prejudice to any other rights or remedies, the Website may immediately and without notice suspend, restrict, or deactivate any account or listing in the following circumstances:
a. Suspected fraudulent, abusive, or illegal activity or security breach;
b. Receipt of complaints or legal notices from third parties regarding content accuracy, intellectual-property infringement, or unlawful activity;
c. Non-payment, failed transactions, or chargebacks related to subscription or service fees;
d. Pending verification of eligibility, identity, VAT number, or listing ownership.
During suspension, the Website may hide, disable, or remove listings, content, or account access until the matter is resolved.
6.3 Notice and Opportunity to Remedy
Where practicable, Users may receive written notice (typically by email) allowing a reasonable period — generally up to three (3) business days from notification — to correct issues, cure a breach, provide clarifications, or submit requested documentation.
6.4 Termination by User
a. Users may terminate their account at any time by submitting a written request to support@UniGreece.com.
b. Deletion requests will be processed within thirty (30) days, subject to compliance with legal, regulatory, or accounting data-retention obligations.
c. Termination by the User does not exempt them from outstanding payment obligations or entitle them to any refund for unused subscription periods, except as specifically provided under the Cancellation and Refund Policy (Section 5).
6.5 Termination and Discontinuation of Services
6.5.1 Termination by the Website
The Website reserves the right to suspend or terminate any account or service at any time, with or without notice, for violations of these Terms, legal non-compliance, or operational reasons.
6.5.2 Termination by User
Users may terminate their accounts through the designated procedure. Termination does not affect any obligations accrued prior to termination.
6.5.3 Discontinuation of Services
If the Website elects to discontinue a service entirely for all Users, it may first provide a reasonable notice period allowing existing subscriptions or listings to reach expiration.
No new subscriptions, renewals, upgrades, or paid listings shall be accepted or processed during the notice period.
Upon full discontinuation, — or upon expiration of the notice period or the end of any active subscription, whichever occurs first — all remaining accounts and related services shall expire automatically. No further refunds, credits, or compensations shall be due, to any User.
Users are responsible for exporting data before account termination.
The Website shall not be liable for any losses, damages, or claims arising from termination or discontinuation provided reasonable notice has been given.
6.5.4 Survival
All provisions concerning intellectual property, confidentiality, limitation of liability, indemnity, and governing law shall survive termination or expiration of these Terms.
6.6 Effects of Suspension, Restriction, or Termination
Upon suspension, expiration, deactivation, or termination of an account:
a. The User’s access to the Website, dashboard, and Services ceases immediately.
b. All rights and licenses granted under these Terms are revoked automatically.
c. Premium features, visibility, and paid services will cease at the end of the current billing period, unless immediate termination is required for legal or security reasons.
d. Listings may be downgraded to the Free Plan, removed, or archived at the Website’s discretion, unless full deletion is requested.
e. Published listings, offers, or content may be removed or retained for legal, compliance, or record-keeping purposes.
f. Termination does not relieve the User of any financial obligations, indemnification duties, or other liabilities incurred prior to termination, all of which shall remain due and enforceable, including without limitation any unpaid invoices, fees, or charges.
g. No refunds, credits, or compensation will be issued in connection with:
• Suspension or termination due to breach of Terms or law;
• Downtime, verification delays, or technical interruptions;
• Removal of policy-violating content;
• Failure to use Services during the subscription period;
• Voluntary cancellation after activation of Services.
h. Refund eligibility is exclusively governed by the Cancellation and Refund Policy (Section 5) and applies only where required by applicable law (typically not in B2B cases).
i. Terminated Users are strictly prohibited from re-registering or creating new accounts without prior written consent.
6.7 Right to Contest or Appeal
Suspended or terminated Users may submit a written explanation or appeal by contacting support@UniGreece.com.
6.8 Post-Termination Obligations
Upon account termination, Users must:
a. Immediately cease use of the Website and its Services;
b. Remove or cease any references from websites, materials, or advertisements to UniGreece.com or any implied affiliation;
c. Refrain from re-uploading, distributing, or reusing Website content, data, or materials; and
d. Acknowledge that the Website retains the right to preserve or disclose account information if required by law, regulatory request, or for legitimate business purposes (e.g., fraud prevention, dispute resolution, or record-keeping).
6.9 No Liability for Business Loss
The Website shall not be liable for any loss of data, business opportunity, revenue, goodwill, or reputation resulting from suspension, expiration, or termination of an account or listing.
7. User Conduct and Obligations
7.1 Lawful and Permitted Use
All Users agree to access and use the Website solely for legitimate business and professional purposes, in full compliance with these Terms, applicable Greek and EU legislation, and international standards of fair commercial conduct.
Permitted activities include:
7.2 Prohibited Conduct
Users shall not, under any circumstance:
a. Post, upload, or transmit unlawful, defamatory, abusive, fraudulent, obscene, or misleading material;
b. Impersonate any person or business, falsify identity, or misrepresent affiliation;
c. Collect, harvest, or process personal data of other Users without explicit consent;
d. Use bots, crawlers, or automated tools to extract, copy, or replicate Website or User content;
e. Attempt to hack, disrupt, reverse-engineer, or interfere with the Website’s operations, servers, or systems;
f. Circumvent security measures, subscription fees, or account restrictions;
g. Publish or promote content that infringes copyright, trademarks, or other intellectual property rights;
h. Upload or distribute malware, phishing links, or any harmful digital code;
i. Engage in commercial spam, bulk messages, or pyramid/MLM (multi-level marketing) through the platform;
j. Post violent, obscene, pornographic, discriminatory, defamatory, or unlawful content;
k. Manipulate reviews or ratings, post fake reviews, self-promotional ratings, or offer incentives for positive feedback.
7.3 Responsibility for Content
7.4 User Credentials and Account Security
7.5 Unauthorized Access and Cybersecurity Violations
Any attempt to:
is strictly prohibited and constitutes a material breach of these Terms. Such actions may result in immediate account termination, civil or criminal liability, and notification to competent authorities (see Section 6).
7.6 Business User Obligations
Registered business Users must:
VAT Disclaimer: Users are solely responsible for the correctness of their VAT details and tax compliance. The Website disclaims all liability for errors arising from incorrect or unverified information provided by Users (Section 4.3, 4.5).
7.7 Ownership, Listing Verification, and Claims
7.8 Enforcement, Monitoring, and Moderation
7.9 Reporting Violations
8. Intellectual Property Rights, Licensing & User Content
8.1 Ownership of Website and Platform Content
a. The Website, including its entire content, structure, design, layout, databases, software, source code, algorithms, functionalities, logos, trademarks, service marks, trade names, domain names, text, articles, graphics, images, icons, photographs, videos, audio, user interface elements, and all other materials (collectively, the “Website Content”), is the exclusive property of Optimum Vivere (operator of UniGreece.com) or its respective licensors.
b. All Website Content is protected under applicable Greek law (including Law 2121/1993 on Copyright), EU legislation (including Directive (EU) 2019/790 and Directive 2001/29/EC), the GDPR (for personal data), and international intellectual property treaties.
c. Except where expressly permitted under these Terms or by prior written consent of Optimum Vivere, no Website Content may be copied, reproduced, republished, downloaded, transmitted, sold, stored, modified, framed, scraped, extracted, or otherwise used for any commercial or non-commercial purpose.
8.2 Limited License to Users for personal and business use
a. Subject to full compliance with these Terms, Users are granted a limited, revocable, non-exclusive, and non-transferable license to access and use the Website solely for lawful business purposes — including browsing listings, publishing business profiles, and connecting with other professionals and organizations across a wide range of industries, including trade, manufacturing, technology, services, logistics, and global commerce. The platform facilitates direct B2B communication, enabling members to exchange opportunities, promote their brands, and expand into new markets through a trusted global network.
b. This license does not grant ownership rights. All rights not expressly granted remain the exclusive property of UniGreece.com.
c. Any unauthorized use of Website Content, including data scraping, automated collection, resale, duplication, or creation of derivative platforms or databases, is strictly prohibited and may result in legal action.
8.3 User-Generated Content (UGC) – Ownership and License to Website
a. Users, including Business Account holders, remain the exclusive owners of all intellectual property rights in the content they submit, including but not limited to business listings, logos, product descriptions, reviews, images, videos, offers, requests, articles, menus, interviews, certifications, and other materials (“User Content”).
b. By uploading, posting, or publishing User Content, Users grant UniGreece.com a worldwide, royalty-free, non-exclusive, perpetual, irrevocable, and sublicensable license to:
8.4 Ownership, Representations, and Warranties for User Content
a. Each User or business retains full ownership of their respective intellectual property, including business names, trademarks, registered brands, logos, images, product descriptions, listings, and any materials uploaded to the Website.
b. By submitting or publishing any such content, Users represent and warrant that:
c. By submitting such materials, Users confirm that they possess all required rights, permissions, and licenses to authorize their use and publication as described in these Terms.
d. Publicly available User Content may appear in search results, partner directories, or social-media previews, and Users expressly consent to such visibility and dissemination consistent with the Website’s operational purpose.
8.5 Business Logos, Listings, and Trademarks
a. “UniGreece”, its logo, and all related names and symbols are registered or unregistered trademarks of Optimum Vivere.
b. Business Users uploading trademarks, branding materials, and copyrighted assets (logos, menus, brochures, photos, certificates, etc.) retain ownership of their intellectual property.
c. By submitting such materials, Users grant the Website a limited-use license to display, reproduce, and promote such materials within listings, business directories, newsletters, partner websites, mobile applications, and marketing promotions.
d. The Website does not claim ownership over business trademarks but may use them for the operation and visibility of listings.
e. Misuse of third-party trademarks or unauthorized branding, or impersonation is strictly prohibited and may result in legal action or account termination.
8.6 Prohibited Use of Website Content
Users shall not:
8.7 User Responsibility and Independent Dealings
8.8 No Endorsement
8.9 Communication Monitoring and Moderation
8.10 User Reviews, Comments, and Submissions
8.11 Copyright and Intellectual Property Infringement (DMCA/EU Notice and Takedown)
a. UniGreece.com respects the intellectual property rights of others and complies with all applicable copyright laws, including the DMCA (for international notices) and relevant Greek/EU procedures.
b. If you believe your intellectual property has been used without authorization, send a written notice to support@UniGreece.com including:
c. Upon receipt of a valid notice, the Website may temporarily remove or disable access to the disputed content pending investigation.
d. Submitting false or malicious infringement claims may result in legal liability for damages.
8.12 Termination, Enforcement, and Reporting
a. Any unauthorized or unlawful use of the Website or violation of these Terms automatically terminates the license granted herein, without prior notice.
b. The Website reserves the right to suspend, remove, restrict access to any User Content or permanently terminate any account or content at its discretion in cases of infringement, legal request, or non-compliance.
c. Serious violations (e.g., fraud, impersonation, VAT abuse, hacking) may be reported to competent authorities.
d. Users may report infringing or unlawful content to support@UniGreece.com with sufficient evidence.
e. Termination of a User’s account does not affect the Website’s right to continue using previously submitted content under the license granted in Section 8.3.
8.13 Reservation of Rights
Except where expressly stated, no rights or licenses to Website Content or intellectual property are granted by implication, estoppel, or otherwise. All rights not expressly granted to Users remain exclusively reserved to UniGreece.com and its licensors.
9. Data Protection and Privacy
9.1 Compliance
UniGreece.com fully complies with the General Data Protection Regulation (EU Regulation 2016/679 – “GDPR”), Greek Data Protection Law 4624/2019, and all other applicable EU and national data protection legislation. The Website operates in accordance with its Privacy Policy and Cookie Policy. All personal data are processed lawfully, fairly, and transparently, in accordance with the principles of purpose limitation, data minimization, integrity, and accountability.
9.2 Processing Purposes
Personal data are collected and processed exclusively for legitimate, specified purposes, including but not limited to:
No sensitive personal data (including, without limitation, data revealing racial or ethnic origin, political opinions, religious beliefs, health information, or biometric identifiers) shall be intentionally collected or processed by the Website. Users are expressly instructed not to submit such information.
9.3 Categories of Data Collected
Depending on membership type and activity, the Website may collect the following categories of data:
9.4 Data Retention and Deletion
a. Business data shall be retained while the listing remains active.
b. Billing, account, and transactional data shall be retained in accordance with Greek tax, accounting, and legal obligations, for up to ten (10) years where applicable.
c. Communication logs may be retained up to five (5) years for evidentiary purposes.
d. Personal or business data may be anonymized and retained only as necessary to fulfill legal or contractual obligations, or for analytical, statistical, or operational purposes, in accordance with the GDPR and the Website’s Privacy Policy.
e. Users may request deletion of personal data where permitted by applicable law.
f. The Website retains the right to preserve or disclose account information where required by law, regulatory requests, fraud prevention, or legitimate business purposes.
Retention Summary:
9.5 Data Subject Rights
In accordance with GDPR, Users (Data Subjects) have the following rights:
Requests may be submitted to support@UniGreece.com and will be addressed within thirty (30) days, unless legally restricted.
9.6 Data Sharing and Disclosure
9.7 Legal Disclosure Obligations
The Website may access, preserve, or disclose information as necessary to:
All disclosures comply with GDPR Articles 6 and 23 and are documented in accordance with the Website’s Data Protection Policy.
9.8 Backups, System Protection, and Liability
No obligation exists to restore deleted or expired content once removed or terminated.
9.9 Data Security and Technical Measures
9.10 Third-Party Processors
Certain personal data may be processed by verified third-party service providers, including payment processors, hosting companies, and analytics providers. All such processors operate under written, GDPR-compliant Data Processing Agreements and are bound by strict confidentiality and security obligations.
10. Disclaimer of Warranties
10.1 General Disclaimer
The Website and all related content, listings, features, and services (collectively, the “Services”) are provided strictly on an “as is,” “as available,” and “with all faults” basis. UniGreece.com makes no representations or warranties of any kind, express or implied, regarding the operation, performance, reliability, availability, accuracy, or suitability of the Website or any information contained therein. Users expressly acknowledge that their use of the Website and reliance upon any materials or information is entirely at their own risk.
10.2 No Guarantee of Performance or Results
UniGreece.com does not guarantee that:
a. Any listing, promotion, offer, or advertisement will generate inquiries, leads, sales, or measurable results;
b. Any publication, listing, event, article, or promotion will achieve specific visibility, ranking, or exposure;
c. The Website or Services will operate uninterrupted, error-free, securely, or without technical issues at all times;
d. The Website or its servers will be free from viruses, malware, or harmful components; or
e. The Website makes no guarantee that any defects will be corrected or that content will remain continuously available, and temporary interruptions may occur due to technical, administrative, or operational reasons beyond the control of UniGreece.com.
The Website provides visibility and networking tools only and does not guarantee any performance-based outcomes. All analytics, metrics, insights, or statistics provided are informational, indicative only and non-binding. Users are solely responsible for verifying the reliability, accuracy, legality, and suitability of all content before relying on it or engaging in any business or professional activity.
10.3 Content and Third-Party Information
All listings, offers, events, articles, advertisements, and other content are provided by independent Users or third parties. UniGreece.com does not guarantee or warrant the accuracy, completeness, timeliness, or legal compliance of any content and does not endorse, verify, or recommend any business, listing, or service. Users assume full responsibility for conducting due diligence prior to any engagement.
10.4 No Professional or Legal Advice
All content published on the Website, including editorial, scientific, business, or educational materials, articles, interviews, and professional insights, is provided solely for informational and educational purposes. Such content does not constitute professional, legal, financial, medical, or nutritional advice, and no professional–client or advisory relationship is established between Users and the Website or its operators. Users are solely responsible for obtaining independent professional guidance before relying on or acting upon any information obtained from the Website. The Website and its operators expressly disclaim any and all liability arising from reliance on such content.
10.5 Availability and Maintenance
The Website endeavors to maintain continuous operation and timely updates of the Services but does not warrant uninterrupted availability. Temporary suspension or downtime may occur due to system maintenance, updates, force majeure, technical issues, or other events beyond the Website’s control. No refund, credit, or compensation shall be due for such interruptions, downtime, or delays in publication or availability.
10.6 Compatibility and Access
The Website does not warrant that its Services will function on all devices, operating systems, browsers, or network configurations. Users are responsible for ensuring they have compatible equipment, updated software, and stable secure Internet access in order to use the Services properly. The Website does not guarantee uninterrupted or error-free operation, nor that any defects or errors will be corrected promptly. Users are solely responsible for implementing adequate security measures to protect their systems, devices, and data from viruses, malware, or other harmful code that may arise through Internet use.
10.7 Legal Compliance and No Warranties of Legality
The Website undertakes reasonable efforts to comply with applicable EU and Greek regulations governing e-commerce, advertising, and data protection. However, no warranty is made that User-submitted content complies with all applicable jurisdictional, tax, or professional requirements. Each User remains solely responsible for ensuring their legal, tax, commercial, and regulatory compliance.
10.8 Express Exclusion of Warranties
To the fullest extent permitted by law, all warranties—express or implied—are excluded, including but not limited to:
a. Implied warranties of merchantability, satisfactory quality, or fitness for a particular purpose;
b. Warranties arising by statute, custom, usage, or course of dealing; and
c. Warranties relating to title, non-infringement, accuracy, availability, or performance.
No communication, representation, or correspondence—whether oral or written—shall create any warranty unless expressly confirmed in writing by an authorized representative of UniGreece.com.
10.9 Acknowledgment and Assumption of Risk
By accessing or using the Website, Users acknowledge and agree that they:
a. Understand the nature and limitations of digital directory and networking platforms;
b. Assume full responsibility for their use of the Website and any reliance upon its content or materials; and
c. Accept that the Website’s role is limited to displaying and publishing business and professional information and does not include verification, endorsement, or mediation of business activity.
10.10 Business Responsibility
UniGreece.com functions solely as a directory and promotional platform. It is not a broker, agent, or guarantor of any transaction between Users. All business interactions occur directly and independently between parties, who assume all associated risks and liabilities.
11. Limitation of Liability, Indemnification, and Related Provisions
11.1 General Disclaimer
UniGreece.com (the “Website”), operated by Optimum Vivere, functions solely as an informational and promotional Business-to-Business (B2B) online directory and digital networking platform. across global industries, helping them showcase their products, services, and expertise to a worldwide audience. Through its integrated directory and networking features, UniGreece.com enhances business exposure, credibility, and cross-border collaboration within the international B2B marketplace. but does not act as a seller, agent, intermediary, or representative of any User, supplier, or third party. Accordingly, the Website is not a party to any commercial transaction, negotiation, or contractual relationship formed between Users or between Users and third parties.
11.2 Scope of Exclusion
To the maximum extent permitted by law, the Website, its parent company, and their respective owners, directors, officers, subsidiaries, employees, agents, co-branders, licensors, partners, and affiliates (collectively, the “Website”) shall not be liable for any direct, indirect, incidental, consequential, punitive, exemplary, or special damages of any kind, including but not limited to:
a. Loss of revenue, profit, goodwill, business opportunity, or reputation;
b. Interruption of business operations or anticipated savings;
c. Data loss, corruption, security breach, or unauthorized access;
d. Reliance upon inaccurate, outdated, or misleading information;
e. Errors, omissions, technical failures, service interruptions, or system downtime;
f. Disputes, dealings, conduct, communications, or transactions between Users or with third parties;
g. Delays, rejections, or payment reversals by payment processors or financial institutions; or
h. Any claim arising from the use or inability to use the Website, Services, or linked external resources.
In any event, the Website’s total cumulative liability shall not exceed the total subscription fees paid by the User during the preceding three (3) months. For Users accessing free services or unverified listings, the liability cap shall be zero (0) euros. Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited under mandatory provisions of applicable Greek or EU law.
11.3 Accuracy and Content Responsibility
While the Website may exercise reasonable and limited efforts to verify listings and maintain system integrity, it does not guarantee the accuracy, completeness, timeliness, reliability, correctness, or legality of any content, listing, deal, offer, event, article, or promotional material published on the Website. All data and representations are provided solely “as submitted” by Users or third parties. Publication of a listing, or promotional item, does not imply endorsement, certification, or verification by UniGreece.com.
Users are solely responsible for independently verifying the accuracy, reliability, authenticity, legality, and compliance of any business information or third-party materials before relying upon it or engaging in any business transaction. The Website expressly disclaims all liability for any disputes, losses, or damages arising from inaccurate, outdated, incomplete, or misleading business information.
11.4 User Obligations
Each User is solely and fully responsible for:
a. The accuracy, legality, and truthfulness of all data and content submitted;
b. Compliance with all applicable laws, tax obligations, and professional standards;
c. Conducting due diligence prior to entering into any business or professional engagement (transaction, collaboration, or agreement).
11.5 Indemnification
The User agrees to defend, indemnify, and hold harmless UniGreece.com (Optimum Vivere), its owners, directors, employees, partners, representatives, affiliates, licensors, and service providers from and against any and all claims, demands, damages, liabilities, losses, costs, or expenses (including reasonable legal and attorney fees) arising out of or related to:
a. Use or misuse of the Website or Services;
b. Breach of these Terms or any applicable law;
c. Submission of inaccurate, unlawful, or infringing content; or
d. Any dispute or transaction between Users or with third parties initiated through the Website.
11.6 Right to Assume Defense
The Website reserves the right, at its sole discretion and expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by the User. Users agree to fully cooperate in asserting all available defenses. This does not waive the User’s obligation to indemnify the Website for any losses, damages, liabilities, or expenses arising from their actions or omissions.
11.7 Right to Mitigate, Negotiate, and Settle
In the event of any claim, complaint, or legal action initiated against the Website arising from a User’s acts, omissions, or content, the Website reserves the right to:
The Website’s decision to pursue or accept any settlement shall not prejudice its right to seek full reimbursement or damages from the responsible User. Users agree to cooperate in good faith with any reasonable request in any investigation or settlement negotiation related to such claim.
11.8 Notice, Opportunity to Cure, and Amicable Settlement Prior to Legal Action
11.8.1 Written Notice Requirement
Before initiating any legal proceedings, formal complaint, or claim against the Website, the claimant (including any User or third party) must provide the Website with written notice by email specifying:
a. The specific content, material, or conduct alleged to be unlawful, misleading, infringing, defamatory, or otherwise actionable;
b. The grounds for the allegation; and
c. The requested corrective action (such as removal, correction, or clarification).
Users agree to first contact UniGreece.com in writing at support@UniGreece.com, providing full details of the issue, relevant evidence, and the proposed resolution.
11.8.2 Deemed Receipt
Email notices are deemed received on the date of successful transmission, as recorded by the sender’s email system. Postal or courier notices are deemed received three (3) business days after dispatch, unless proven otherwise.
11.8.3 Opportunity to Cure and response period
Upon receipt of valid written notice, the Website shall have a reasonable period —not exceeding thirty (30) days— to investigate, review, and, where appropriate, remove, disable, or amend the identified content or address the alleged violation. No legal proceedings may be initiated until this reasonable opportunity to cure has been provided, except in cases where urgent injunctive relief is required.
11.8.4 Amicable Resolution / Mediation
Both parties shall make every reasonable effort to resolve any disagreement, dispute, or claim arising out of or relating to the use of the Website or its Services through good-faith negotiation and amicable discussion before initiating any formal legal proceedings.
Written communication and negotiation shall be undertaken for a period of up to thirty (30) days from the date of notice. If the dispute remains unresolved after this period, the Website may refer the matter to the exclusive jurisdiction of the competent courts of Heraklion, Crete, Greece, as specified under the Governing Law clause (Section 13).
UniGreece.com may, at its discretion, refer the matter to an authorized Alternative Dispute Resolution (ADR), or mediation body registered in Greece, or EU Online Dispute Resolution (ODR) body for mediation, without prejudice to the parties’ right to seek judicial remedies.
Users acknowledge that UniGreece.com operates as a Business-to-Business (B2B) platform and is not subject to mandatory consumer ADR obligations.
11.8.5 Limitation on Legal Action
Legal proceedings against the Website may only be initiated after the notice and amicable resolution period has expired, except where urgent relief is required. Failure to provide the required notice and opportunity to cure may be raised by the Website as a defense or mitigating factor in any subsequent legal proceedings.
11.9 Electronic Communications and Notices
a. All communications, notices, or requests under these Terms shall be made in writing and may be validly transmitted electronically, including by email.
b. Notices to Users shall be deemed effectively given when sent to the email address associated with their registered account.
c. Notices to UniGreece.com shall be valid only when sent to support@UniGreece.com, unless another address is officially designated.
d. Users are responsible for maintaining accurate and accessible contact information and for checking their communication channels regularly.
e. For evidentiary purposes, electronic communications shall be deemed equivalent to written documents, provided they ensure integrity and authenticity.
11.10 Continuing Obligation
This indemnity and cooperation obligation shall survive the termination or expiration of the User’s account, subscription, or use of the Services.
11.11 Aggregate Liability Cap
In all circumstances, and without limiting any other provision of these Terms, the total aggregate liability of UniGreece.com—whether arising in contract, tort (including negligence), or otherwise—shall not exceed the total amount of fees actually paid by the User to the Website for the specific subscription plan, listing, or service giving rise to the claim during the three (3) months immediately preceding the event giving rise to such liability. This limitation applies in the aggregate, regardless of the number of claims.
To the maximum extent permitted by law, no liability shall arise in relation to any concurrent, unrelated, or free services used by the User. For Users accessing free services or unverified listings, the liability cap shall be zero (0) euros.
Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited under mandatory provisions of applicable Greek or EU law.
12. External Links, Affiliates, and Third-Party Services
12.1 Third-Party Websites and Resources
The Website may contain links or references to third-party websites, directories, applications, platforms, products, or services (“Third-Party Services”) provided solely for the User’s convenience or informational purposes. Such links are provided on an “as is” basis and do not constitute or imply any endorsement, sponsorship, or recommendation by UniGreece.com.
12.2 No Control or Responsibility
UniGreece.com has no control over, and assumes no responsibility for, the content, accuracy, legality, reliability, availability, security, or privacy practices of any external websites or Third-Party Services (including but not limited to payment gateways, analytics services, or APIs). Inclusion of any such link or reference shall not be construed as an affiliation, partnership, or approval of the third party or its products, services, or business practices.
12.3 User Responsibility
Access to and use of Third-Party Services is undertaken entirely at the User’s own risk. Users are solely responsible for reviewing, understanding, and complying with the applicable terms, conditions, and privacy policies of such external sites prior to accessing, engaging with such services, or relying on their content.
12.4 Disclaimer of Liability
UniGreece.com expressly disclaims all responsibility and liability for any damages, losses, claims, disputes, costs, or expenses of any kind arising out of or in connection with:
a. Use of or reliance upon any Third-Party Service or its content;
b. Any interaction, transaction, or communication between Users and third parties; or
c. Any failure, error, defect, omission, interruption, or delay associated with such Third-Party content, websites, or services.
13. Third-Party Dealings and User Interactions
13.1 No Involvement in Transactions
UniGreece.com is not a party to, and does not control, supervise, or monitor, any communication, negotiation, agreement, contract, or transaction formed between Users or between Users and any third party. The Website merely facilitates access to information and does not participate in or validate any such dealings.
13.2 User Acknowledgment
Users acknowledge and agree that all dealings, communications, or transactions between Users or with third parties are conducted solely at their own risk and discretion. UniGreece.com shall not be liable for any disputes, damages, claims, losses, liabilities, or expenses arising from or related to such interactions or transactions.
13.3 Disclaimer
UniGreece.com makes no representations or warranties regarding the conduct, communications, relationships, transactions, quality, reliability, legality, safety, or suitability of any User, third party, product, or service accessed or engaged through the Website.
14. Modifications to Terms and Service Availability
14.1 Right to Amend
UniGreece.com reserves the right to amend, update, or replace any part of these Terms at its sole discretion. Revisions become effective upon publication on the Website. Continued use of the Website after updates constitutes acceptance of the revised Terms.
14.2 Notification
Significant changes will be communicated by email or dashboard notice at least two (2) days before enforcement. Continued use after the effective date constitutes acceptance of the new Terms.
14.3 Service Availability and Platform Modifications
15. Final Provisions
15.1 Entire Agreement
These Terms of Use, together with the Privacy and Cookies Policy, constitute the entire agreement between Users and UniGreece.com. (operated by Optimum Vivere). They supersede all prior understandings, communications, or agreements regarding the use of the Website or Services.
15.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision most closely reflecting the original intent.
15.3 Waiver
Failure by the Website to enforce any right, remedy, or provision of these Terms shall not be considered a waiver of such right or of any other right.
Any waiver must be explicitly stated in writing and shall apply only to the specific instance and purpose for which it is given.
15.4 Eligibility and Age Restriction
Use of the Website is permitted only for individuals aged 18 years or older.
Accounts created by minors will be deleted upon discovery.
15.5 Assignment of Rights
15.5.1 No Transfer by Users Without Consent
Users may not transfer, assign, sublicense, or delegate their rights or obligations under these Terms to any third party without the prior written consent of the Website.
Any attempted transfer or assignment in violation of this clause shall be null and void.
15.5.2 Assignment by the Website
The Website (UniGreece.com / Optimum Vivere) reserves the right to assign or transfer its rights, obligations, or ownership—whether partially or fully—without requiring prior User consent, to:
a. A successor entity in the event of a merger, acquisition, corporate reorganization, restructuring, or sale of assets; or
b. Affiliates, subcontractors, or service providers for operational or administrative purposes.
Such transfers or assignments shall not affect the validity, continuity, or enforceability of these Terms.
15.5.3 Binding Effect
Any permitted assignment or transfer made in accordance with this clause shall be binding upon and inure to the benefit of the assigning party’s successors and permitted assigns.
Users acknowledge that continued use of the Website following any such assignment constitutes acceptance of the transfer and ongoing applicability of these Terms.
15.6 Governing Law, Jurisdiction, and Dispute Resolution
15.6.1 Governing Law
These Terms, as well as any dispute or claim arising out of or relating to them, their interpretation, performance, or validity, shall be governed exclusively by and construed in accordance with the laws of the Hellenic Republic (Greece) where applicable, the relevant laws of the European Union (EU) regulations, without regard to conflict-of-law provisions.
15.6.2 Jurisdiction
Any disputes or claims arising from or related to these Terms, the Website, or its Services including disputes relating to their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of Heraklion, Crete, Greece, unless mandatory legal provisions require otherwise. See section 11.8 for the procedure for dispute resolution.
15.6.3 Language of Proceedings
All communications, documentation, and proceedings arising under these Terms shall be conducted in the official language of the jurisdiction specified above (Greek), unless otherwise agreed in writing by the parties.
However, for contractual and operational purposes, communications and documentation between the parties may be conducted in English, as further specified under Clause 15.11 (Language and Precedence).
15.7 Force Majeure
15.7.1 Definition and Scope
Neither UniGreece.com, operated by Optimum Vivere, nor the User shall be held liable for any delay, interruption, failure to perform, or inability to meet contractual obligations arising directly or indirectly from events or circumstances beyond their reasonable control (“Force Majeure Events”).
Such events include, but are not limited to:
15.7.2 Effect of Force Majeure
a. Performance of the affected obligations shall be suspended for the duration of the Force Majeure Event, and deadlines or publication periods shall be extended accordingly.
b. UniGreece.com shall not be held liable for any loss, damage, delay, or failure in performance resulting from such events, including but not limited to service interruptions, temporary unavailability, or delays in listing activation, renewal, or visibility.
c. Users shall not be entitled to any refund, compensation, or credit for downtime, loss of visibility, or suspension of services caused by Force Majeure.
15.7.3 Notification and Mitigation
The affected party shall, where reasonably practicable, notify the other party of the occurrence of a Force Majeure Event as soon as reasonably possible and shall take reasonable steps to mitigate its effects.
UniGreece.com may post general or specific notices on the Website or send direct communications to Users in cases of prolonged disruption.
15.7.4 Extended Duration
If a Force Majeure Event continues for more than thirty (30) consecutive days, either party may terminate the affected service or agreement. The affected party shall provide written notice as soon as reasonably practicable; if immediate notice is not possible due to the nature of the Force Majeure Event, notice shall be given at the earliest opportunity. Termination under this clause shall occur without liability, penalty, or obligation of refund or compensation for any unperformed portion of the service or agreement.
15.7.5 No Waiver or Release Due to Force Majeure
The occurrence of a Force Majeure Event shall not release the User from any payment obligations already due or accrued prior to such event, nor shall it excuse any breach that occurred before the event. All outstanding amounts and prior violations remain enforceable in accordance with these Terms.
15.8 No Endorsement
15.9 Interpretation and Headings
a. The singular includes the plural, and vice versa; gendered terms include all genders.
b. References to “persons” include natural and legal persons, entities, and organizations.
c. References to “days” mean calendar days unless expressly stated as “business days.”
d. “Business Days” means Monday through Friday, excluding official public holidays in Greece. All deadlines (e.g., five business days prior to renewal) are calculated according to the Greek business calendar, regardless of the User’s location.
e. References to “written” or “in writing” include electronic communications that ensure integrity and authenticity.
f. Headings are for reference only and shall not affect interpretation.
g. References to “including” or “for example” shall not limit the generality of the preceding terms.
15.10 Electronic Acceptance
Use of the Website constitutes electronic acceptance of these Terms and any future amendments.
No handwritten signature is required for these Terms to be binding and enforceable.
15.11 Language and Precedence
In case of translation discrepancies, the English version of these Terms shall prevail.
Greek translations are provided solely for convenience.
In the event of any dispute or legal proceeding, all notices, correspondence, and contractual communications shall be conducted in English, and, where required by Greek courts, officially translated into Greek.
15.12 Privacy
Use of the Service is subject to our Privacy Policy.
By using the Service, you consent to the collection, storage, and use of your information as described therein.
15.13 Cookies and Tracking
Further details are provided in the Website’s Cookie Policy.
15.14 Updates and Modifications
a. The Website reserves the right to amend, update, or replace any part of these Terms at its sole discretion.
b. Changes shall become effective upon publication on the Website or, where legally required, upon direct notification to Users.
c. Continued use of the Website after the effective date of any update constitutes acceptance of the modified Terms.
16. Contact Information
For any inquiries, clarifications, or support, please contact:
UniGreece.com
Email: support@UniGreece.com
17. Amendments
The Website reserves the right to modify these Terms at any time.
Updates become effective upon publication.
The most recent version supersedes all previous versions.
Users are encouraged to review this page periodically to remain informed of their rights and obligations.
Continued use of the Website constitutes acceptance of the revised Terms.
18. Acknowledgment
By registering, subscribing, accessing, or using any part of UniGreece.com in any way, you acknowledge and confirm that you have read, understood, and agreed to comply with, and be legally bound by, these Terms, the Privacy Policy, the Cookies Policy, and all applicable laws and regulations.
If you do not agree, you must immediately cease using the Website and may request account deletion, if applicable.
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